Coglass in Namibia: questions and answers
Prices, tax, support hours and how Coglass works for glaziers in Namibia.
Can I use Coglass in Namibia?
Yes. Coglass is sold in Namibia in Namibian dollars, to VAT-registered businesses.
Is my Coglass subscription charged VAT?
No VAT is added. Coglass is sold to VAT-registered businesses: give us your VAT number when you sign up.
What hours is support?
Our team is in the UK, one to two hours behind you. Email or call during business hours; we usually reply within one working day.
Can I message customers on WhatsApp?
WhatsApp is built and waiting on Meta's approval, so it's coming soon. Until then you can reach customers by email, SMS and the chat on your quote and tracking pages.
Does the phone app work without signal?
Yes. Surveys — measurements, drawings, photos, access notes and GPS — and fitting sign-offs are saved on the phone and sync when you are back in signal. The shop-floor iPad app also keeps working if the workshop wifi drops. The office web app needs an internet connection.
Does it work with Xero?
Yes. Invoices, payments and supplier bills push to Xero, coded to the accounts and tax rates you choose from your own Xero organisation.
Something else? Email contact@coglass.co.uk, see help & support, or compare plans in NAD.
Questions for another country: United Kingdom · Ireland · Australia · New Zealand · South Africa · Botswana · Malta
Want to see it first?
Book a demo and we will show you Coglass on the kind of jobs you do.