Coglass in New Zealand: questions and answers
Prices, tax, support hours and how Coglass works for glaziers in New Zealand.
Can I use Coglass in New Zealand?
Yes. Coglass is sold in New Zealand in NZ dollars, to GST-registered businesses.
Do my invoices show GST?
Yes — your GST number and GST at 15%, with quotes and invoices in NZ dollars.
Is my Coglass subscription charged GST?
No GST is added. Coglass is sold to GST-registered businesses: give us your GST number when you sign up.
What hours is support?
Our team is in the UK, 11 to 13 hours behind you. Email any time and we usually reply within one UK working day; demos are booked at a time that suits you.
Can I message customers on WhatsApp?
WhatsApp is built and waiting on Meta's approval, so it's coming soon. Until then you can reach customers by email, SMS and the chat on your quote and tracking pages.
Does the phone app work without signal?
Yes. Surveys — measurements, drawings, photos, access notes and GPS — and fitting sign-offs are saved on the phone and sync when you are back in signal. The shop-floor iPad app also keeps working if the workshop wifi drops. The office web app needs an internet connection.
Does it work with Xero?
Yes. Invoices, payments and supplier bills push to Xero, coded to the accounts and tax rates you choose from your own Xero organisation.
Something else? Email contact@coglass.co.uk, see help & support, or compare plans in NZD.
Questions for another country: United Kingdom · Ireland · Australia · South Africa · Namibia · Botswana · Malta
Want to see it first?
Book a demo and we will show you Coglass on the kind of jobs you do.