Sizes in the email, priced lines on the order
A customer emails "two panes 1200 x 900 and one 600 x 400, toughened". Press Scan and Coglass reads the sizes, matches each pane to a product in your catalogue at your price, and shows you the lines to check before they go on the order. No retyping.
- 14-day trial
- iPhone, Android & web
- Every feature on every plan
Glass found in this email
Drawn illustration of the glass scan in the inbox.
From an enquiry to a priced order in a few clicks
The scan works on the message text in your Coglass inbox and on the messages kept against a job.
Open the enquiry
A customer email lands in the Coglass inbox, or a message arrives on a job from the chat on your quote or tracking page.
Scan it for glass
Press Scan. The AI picks out each pane — quantity, width, height and the type of glass described.
Check the matches
Each pane is matched to a product in your catalogue and shown with its selling price. Anything it can't match waits for you to pick the product.
Add to an order
Create a new order from the message, or add the lines to one you already have. Several jobs in one message can be grouped separately.
Built for the way glass enquiries arrive
Plain-English emails with sizes in any order — the scan does the reading, you stay in charge of what goes on the job.
- Reads the message textQuantities, widths, heights and glass descriptions picked out of the email or message text.
- Matched to your catalogueEach pane is matched to one of your own products, priced from your catalogue.
- You check before it's addedNothing goes on an order until you've looked at the lines; unmatched panes wait for you.
- New or existing orderStart a new order from the message, or add the panes to a job you already have.
- More than one job in a messageWhen a message describes panes for different places, they are grouped so you can keep them apart.
- Personal details strippedEmail addresses, phone numbers and postcodes are removed from the text before it is sent to the AI.
- Email inboxWorks on emails in your connected Gmail, Outlook or other mailbox.
- Messages on the jobAlso works on customer messages kept against an order, like the chat on your quote and tracking pages.
- WhatsApp and Messenger Coming soonScanning WhatsApp and Messenger enquiries switches on with those channels, once Meta has approved them.
- On every planAI glass scans are included on every plan.
More of Coglass
Stop retyping sizes from emails
Book a demo and we will scan one of your own enquiries — or pick a plan and start a 14-day trial.