Proof the job’s done — signed and photographed
Fitters tick off each pane on site with photos, GPS and a customer signature. Snags and partial fits are logged with reasons, so the office knows exactly what’s left to go back for.
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- iPhone, Android & web
- Every feature on every plan
Fitting · Northgate School
Short fits, extra work and signed hand-overs
The awkward part of fitting is the pane that didn’t go in. Coglass makes sure the office hears about it before the customer rings.
The fitting re-order
The problem. A unit is the wrong size or arrives scratched. The fitter tells someone in the yard, the re-order waits for a quiet moment, and the customer waits longer.
How Coglass fixes it. The fitter marks the pane Not fitted and picks a reason. If the reason means new glass — wrong size, scratched, broken — the pane is flagged for re-order and the office gets a notification.
What you see
- “Office will re-order this pane” on the fitter’s screen
- The job stays open, at the top of Needs attention with a Re-order badge, until it is re-booked
- Everything else on the job recorded as fitted, with photos
Extra work found on site
The problem. The fitter spots another cracked pane while they are there. It gets mentioned in the van and forgotten.
How Coglass fixes it. In the phone app, Extra job at this site makes a new job for the same customer with a description and photos — with or without signal.
What you see
- A new job for the office to quote, for the same customer
- Sent by itself once the phone has signal again
Signed collection notes
The problem. A trade customer collects, then rings next week to say the third pane was never there — and all you have is a scribble in a book.
How Coglass fixes it. On the shop-floor iPad, Hand over opens a signing screen. The customer signs, you type the name of the person collecting, and for account customers take their photo.
What you see
- A signed collection note listing every item, with the signature and photo
- Emailed to the order’s contact straight away, and kept on the job’s Documents tab
- The office can record a collection from the order page too, and email the proof
Close the job out properly, on site
Coglass turns a finished fitting into clean proof — and tells the office exactly what’s outstanding.
Open the fitting visit
The fitter opens the booked visit in the app — the full glass list, drawings and access notes from the survey are already there.
Tick off each pane
Mark every item Fitted, Partly or Not fitted. “All fitted” clears a clean job in one tap.
Log the reason
Not fitted or partly fitted? Pick a reason — wrong size, scratched, broken in transit and more. If the glass needs replacing, Coglass flags the pane for re-order.
Add photos & snags
Attach installation photos and snag notes against each item so the office sees exactly what happened.
Capture the signature
The customer signs on the phone to confirm completion — stored against the job with GPS and time.
Auto-complete & invoice
When every pane is fitted, the job moves to completed and a draft invoice is created automatically for the office to send.
Everything you need to finish a job
Built for the last, most important step — getting signed off and getting paid.
- Per-item completionFitted, Partly or Not fitted on every pane — not just a single “done” for the whole job.
- All fittedClean job? One tap marks every item fitted.
- Reasons for anything not fittedWrong size, scratched, broken in transit, awaiting materials, access problem and more — a reason is needed before the job can be finished.
- Re-order flaggingPanes that need new glass send the office a notification and keep the job in Needs attention until it is re-booked.
- Installation photosPhotos per item and per visit, stored against the order.
- Snag notesRecord snags and make-good notes for follow-up visits.
- Customer signatureDigital signature capture confirming completion on site.
- GPS & time proofLocation and timestamp recorded for arrival, departure and sign-off.
- Partial fit trackingOutstanding panes keep the order open so nothing is forgotten.
- Delivery proofDelivery visits captured with proof photo and GPS.
- Auto-invoice on completionA draft invoice is raised the moment the job completes.
- Offline-firstSign-offs captured with no signal and synced automatically later.
- Mark it done from the officeFor staff who don’t use the app, the office can mark a job fitted, delivered or collected from the order page.
More of Coglass
Close out every job cleanly
Book a demo and we'll walk you through it on the kind of jobs you do.
No sign-up. Click around a demo glazing company's day — sending is switched off, so nothing you do reaches anyone.