“We’re on our way” — sent for you
Your fitter taps On my way in the phone app and the customer gets a text with a link to their tracking page: when to expect the team, which stop they are today, and a way to message the office or the fitter directly.
- 14-day trial
- iPhone, Android & web
- Every feature on every plan
From the van to the customer's phone
Nothing for the office to do — it runs off the day's bookings on the planner.
The day is planned
Visits are booked on the planner. Customers can get a booking confirmation when you book them in.
The fitter taps On my way
In the phone app, or the office presses it on the planner.
The customer gets a link
A text with the tracking link goes out automatically — once per booking — under your company name.
They follow along
The page shows the arrival window and which stop they are today, and they can message the office or the fitter.
What the customer sees
A simple page in your branding — no app for the customer to download.
- Automatic on-our-way textSent when the fitter taps On my way. You can change the wording, or send it by email instead, in Automations.
- Arrival windowAn expected time window worked out from the day's bookings, never earlier than the booked time.
- Stop X of YCustomers see where they are in today's visits.
- Message the officeQuestions about the booking go to the office, on the job.
- Message the fitterDoor codes and parking notes go straight to the person coming.
- Call buttonOne tap to ring your office.
- Your brandingYour company name, contact details and colour.
- Links that expireEach link is personal to the customer and stops working a while after the visit.
More of Coglass
Let customers know you're coming — automatically
Book a demo and we will walk you through a day on the planner — or pick a plan and start a 14-day trial.